The Collection of Personal Information
In order to provide a quality service through our online directories and guides in the Coastal Stays Australia group of websites, Coastal Stays Australia offers our visitors the ability to contact the individual listing providers and advertisers regarding their listing. In order to provide this service, Coastal Stays Australia collects personal information about visitors. Collection of this information will occur at the time you submit your details using the "Contact Us", “General Enquiry”, or “Booking Enquiry” forms. You may also from time to time be in direct contact our individual listing providers and advertisers and give your personal information via phone, email, fax or other method, outside of our Coastal Stays Australia group of websites.

What Personal Information is Collected and Why
When you submit your details using the "Contact Us", “General Enquiry”, or “Booking Enquiry” form, we need to collect personal information about you, including your name and email address and any other information you provide. The reason we need this information is so that we can relay your information to the listing provider or advertiser regarding your enquiry.

Distribution of Personal Information
Coastal Stays Australia will not sell or trade personal information about you to or with third parties, other than the listing provider or advertiser that you have specifically selected to contact using the "Contact Us", “General Enquiry”, or “Booking Enquiry” form. Coastal Stays Australia will only disclose personal information if this is required by law or permitted under the Privacy Act. Our listing providers and advertisers have also been made aware of their obligations regarding the privacy of your information that has been submitted to them, however Coastal Stays Australia cannot be held responsible for the actions of our listing providers and advertisers.

Security of Personal Information
Coastal Stays Australia protects the personal information it collects in a secure database, which can only be accessed by employees with the highest security clearance. Coastal Stays Australia employees treat personal information held by Coastal Stays Australia as confidential, and maintain the confidentiality of that personal information.

Access and Correction
Under the Privacy Act, you have a right to seek access to information that Coastal Stays Australia holds about you. You also have the right to ask us to correct information about you, which is inaccurate, incomplete or out of date. If you wish to access the personal information that we hold about you, please set out your request via email to webmaster@coastalstays.com providing your basic details. If you wish to change personal information that is inaccurate or out-of-date, please set out your request via email to webmaster@coastalstays.com providing your basic details.

Further Notes Regarding Online Privacy
This Privacy Policy is part of the terms of use for our website. When you deal with Coastal Stays Australia, whether online or otherwise, Coastal Stays Australia takes its privacy obligations seriously. We will use personal information collected online to relay your enquiry to the listing provider or advertiser that you have specifically selected to contact using the "Contact Us", “General Enquiry”, or “Booking Enquiry” form. Other matters specific to Coastal Stays Australia's handling of personal information online are set out below.

Online Collection of Personal and Non-Personal Information
As outlined at point 1 of this Privacy Policy, we collect personal information through our website. For example, Coastal Stays Australia will collect personal information online from customers when they fill out the "Contact Us", “General Enquiry”, or “Booking Enquiry” form. Our website also collects other information - some of this is personal information, and some is not. For each visitor to our website, our server automatically recognises and stores the visitor's domain name, but not their email address. In addition, our website uses cookies. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies. Please note that rejecting cookies will restrict the functionality of the website as a whole. We also use cookies for tracking the statistics of our website. This allows us to better understand our users and improve the layout and functionality of our website.

Additional Privacy Information and How to Contact Coastal Stays Australia
Coastal Stays Australia may change its Website User Policy and Privacy Policy at any time. Coastal Stays Australia will make available these policies to anyone who requests it. For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au. If you feel that Coastal Stays Australia is not complying with this Privacy Policy, or if you have other privacy concerns, please contact our Privacy Officer webmaster@coastalstays.com

Contact Us

For more information please contact:
Coastal Stays Australia
Ph: 0427 334 399
Email: